Delivery Information

Please note that the official business days of Anime Home are from Sunday to Thursday. Friday, Saturday, public holidays and public holidays are holiday for all Anime Home employees and shipping companies


Our first mission is to provide you with the best shopping experience for all OTCs online, so we have facilitated the shipping and delivery process for you because your comfort is our priority.


 


Anime Home delivers your orders through the company's fleet, and other delivery companies or individuals may be called upon at peak times to confirm your service and deliver your orders at the appropriate time for you.


The delivery method for Anime Home is delivery within 5 to 7 working days, with the exception of Friday, Saturday, holidays and public holidays


The commodity must be ordered before a period of time to be obtained in order for the delivery team to provide the commodity with the consideration taking into account the time of the request (not to be late) and anime home working times in addition that there are goods that need more than this time to be prepared and may reach one or several days depending The nature of the product


In the event of urgent requests, please contact customer service and we will do our best to assist you


You will be required to sign a copy of the invoice to confirm your receipt of the products as indicated on the invoice. The request will be delivered to the address registered in the order, and the signature of any person present at this address will be considered as your receipt of the order


In the event that we reach the registered address and no one is present at this address, please contact customer service to determine another time for delivery and the company will not be responsible for any request that passes two days from the first date of delivery of the order. Note that in the event that you are not available at the agreed time of delivery for twice, additional fees will be charged for delivery after that.


Delivery fees vary depending on the geographical location and we can deliver outside and inside Egypt


Payment on delivery fees apply only within Egypt


 


Important information about delivery


 The applicant is required to sign his receipt of procurement document


Anime Home guarantees your order safety from theft and damage the moment it leaves the store until the moment of delivery. Anime Home is not responsible for the product after signing the receipt document


Shipping is by Aramex, FedEx and Voo


The approximate lead time is used for delivery from the moment the order is sent. Anime Home is not responsible for any delay that occurs due to the procedures for payment of fees by the applicant.


Adding fees to the cost of shipping the order if the place of delivery is located in a remote area


If you wish to cancel and replace your order, please go to the return policy page and follow the steps listed there


Please note that if your order has already been submitted and you wish to cancel it, you must wait for it to reach you and then proceed with the return procedures